Last Updated: 05 July 2025
These Terms of Service set the legal conditions for using Aussie Winners Club, a fully digital platform enabling verified Australian residents to purchase official lottery tickets online. It covers eligibility, identity checks, user conduct, service scope, data privacy, legal disclaimers, liability limits, and official contact details for regulatory or legal correspondence.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Gaineroo Pty Ltd (ACN: 638 202 114) ("we", "us", "our"), the operator of the website https://aussiewinnersclub.com ("Platform"), governing your access to and use of the Platform and all associated products, services, features, content, and functionality (collectively, the "Services").
By creating an account, accessing the Platform, or using any part of the Services, you confirm and warrant that:
If you do not accept these Terms in their entirety, you must immediately discontinue use of the Platform and all related Services.
We reserve the right to amend these Terms at any time by publishing an updated version on the Platform. Continued use of the Services after such publication constitutes your binding acceptance of the amended Terms.
Access to the Platform and use of the Services is strictly limited to individuals who:
We implement mandatory technical and procedural controls to verify the identity and age of all users, including through document verification, geolocation, and automated screening systems. You expressly agree to cooperate with all verification requests, including submission of government-issued identification and supporting documentation.
We reserve the right to suspend, restrict, or permanently deny access to any user whose eligibility cannot be conclusively established.
Play Australian Games is a fully digital lottery platform that enables eligible users in Australia to purchase official lottery tickets from authorised Australian retailers via an online interface. The Platform operates exclusively as a digital facilitation service and does not itself conduct any lottery draw or game of chance.
All tickets ordered through the Platform are:
We are not affiliated with, endorsed by, or a direct licensee of any lottery operator. Our role is limited to fulfilment, delivery, and account management.
The Platform operates under a legal lottery courier model. We are not a lottery operator and do not conduct or facilitate betting or wagering. Each purchase made through the Platform corresponds to the acquisition of a real ticket, sourced from a licensed Australian lottery retailer.
By using the Platform, you:
The Platform's operations comply with the Interactive Gambling Act 2001 (Cth), applicable Northern Territory licensing requirements, and all relevant Australian consumer and gambling laws.
To access the Services, you must create an individual user account on the Platform. By registering, you agree to:
As a condition of use, you consent to identity verification processes that may include:
Failure to complete the verification process to our satisfaction may result in denial of access, refusal of service, withholding of winnings, or permanent account closure.
We reserve the right to refuse, suspend, or terminate any account at our sole discretion if the account:
You must use the Platform strictly in accordance with applicable law and these Terms. You agree to:
You acknowledge that lottery participation is a form of entertainment that involves financial risk, and you assume full responsibility for all decisions and consequences arising from your use of the Platform.
You must not, under any circumstances:
Any breach of this section may result in:
All content, functionality, and intellectual property displayed or made available through the Platform—including but not limited to software, source code, designs, trademarks, logos, text, graphics, and audiovisual elements ("Platform Content")—is either owned by, or lawfully licensed to, Annexio Australia Pty Ltd and is protected by Australian and international intellectual property laws.
Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform Content solely for your lawful personal use in connection with the Services.
You must not:
Unauthorised use of Platform Content constitutes a breach of these Terms and may result in civil or criminal liability.
All third-party trademarks or brand references appearing on the Platform are the property of their respective owners and are used for descriptive purposes only. No affiliation or endorsement is implied.
The Platform may provide mechanisms for you to submit feedback, questions, support enquiries, or other communications ("User Communications") via forms, emails, or messaging tools.
By submitting User Communications, you represent and warrant that:
We may use, store, evaluate, or discard User Communications at our discretion, including for quality assurance, customer support, training, and service improvement purposes.
We assume no obligation to publish, respond to, or take action based on any User Communication received.
By voluntarily submitting User Communications or other user-generated content, you grant Annexio Australia Pty Ltd an irrevocable, perpetual, royalty-free, worldwide, non-exclusive licence to use, reproduce, modify, display, and distribute the material for operational, compliance, training, marketing, or promotional purposes.
To the extent permitted by law, you waive any moral rights or rights of attribution in relation to such contributions.
You agree to indemnify and hold us harmless against any loss or liability arising out of or connected to your submission, including infringement, defamation, or breach of confidence claims.
We reserve the right, at all times and without notice, to:
We employ technical and organisational safeguards to protect Platform systems and user data, including encryption, access controls, intrusion detection, and vulnerability assessments.
We accept no liability for loss or damage arising from any temporary suspension or access restriction undertaken for security, compliance, or system integrity purposes.
We may, at any time and without liability:
You acknowledge and agree that:
We may, without prior notice and at our absolute discretion, suspend, restrict, or permanently terminate your access to the Platform and Services if:
Upon termination:
Termination of your account does not affect any accrued rights or obligations under these Terms. We are not liable for any loss, refund, or inconvenience arising from termination, suspension, or closure of your account.
To the fullest extent permitted by law, all Services are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied.
Without limiting the foregoing:
You acknowledge that your use of the Services involves inherent risk, including potential financial loss, and that you assume full responsibility for your participation.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, or right that cannot be lawfully excluded under the Competition and Consumer Act 2010 (Cth).
Subject to any non-excludable rights under the Australian Consumer Law:
To the extent permitted by law, our maximum aggregate liability to you for any claim arising out of or in connection with the Services is limited to the lesser of:
This limitation applies regardless of the nature of the claim, whether based in contract, tort (including negligence), statute, equity, or otherwise.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be lawfully excluded under Australian law.
You agree to fully indemnify, defend, and hold harmless Annexio Australia Pty Ltd, its directors, officers, employees, contractors, licensors, and affiliates from and against all losses, liabilities, claims, damages, costs, fines, penalties, or expenses (including reasonable legal fees on a full indemnity basis) arising out of or in connection with:
We reserve the right to assume exclusive control of any matter subject to indemnity, and you agree to cooperate fully in the defence of such matters.
We handle all personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and our published Privacy Policy available at https://playaustraliangames.com/privacy.
By using the Platform, you consent to our collection, use, disclosure, and storage of your personal information for the following lawful purposes:
We collect government-issued ID, residential address, and payment data to meet anti-money laundering (AML), counter-terrorism financing (CTF), and gambling licensing obligations.
We use cookies, device fingerprints, IP addresses, browser metadata, and session tracking tools (e.g., Google Analytics, Microsoft UET) to monitor usage, prevent fraud, and improve Platform performance.
We may use non-sensitive personal data for interest-based advertising in compliance with Google Ads and Microsoft Ads policies. Users can opt out by contacting: support@playaustraliangames.com.
We may share personal information with regulated third-party vendors, including payment processors, KYC services, and fulfilment providers under binding contractual and confidentiality controls.
All data is stored in secure systems with encryption, access restrictions, and regular security audits.
You may access or correct your personal information by contacting support@playaustraliangames.com.
Further detail regarding data handling practices is set out in our Privacy Policy.
By creating an account, accessing the Platform, or engaging with our Services, you consent to receive communications from us in electronic form, including:
You agree that all such electronic communications satisfy any legal requirement that such communications be in writing.
Electronic notices will be deemed delivered upon transmission, regardless of whether you access or review the message.
You may withdraw your consent to receive electronic communications by closing your account and ceasing use of the Services. Withdrawal of consent may affect the availability of certain Platform features.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy available to you under the Australian Consumer Law (ACL) or any other applicable law that cannot be excluded by contract.
Where such a guarantee applies and liability cannot be excluded but may be limited, our liability is limited, at our election, to:
To the extent permitted by law, all other conditions, warranties, representations, and liabilities are excluded.
This section prevails over any other provision of these Terms to the extent of any inconsistency.
These Terms are governed by and construed in accordance with the laws of:
You irrevocably submit to the exclusive jurisdiction of the courts of the Northern Territory and all relevant Australian federal courts for the resolution of any dispute arising under or in connection with these Terms, the Platform, or the Services.
If you access the Platform from outside Australia, you do so at your own risk and are solely responsible for compliance with all applicable local laws.
The Platform is operated by:
Entity Name: Gaineroo Pty Ltd
ACN: 638 202 114
Registered Office: Tower One Barangaroo, 100 Barangaroo Avenue, Sydney NSW 2000, Australia
Website: https://aussiewinnersclub.com
Email: support@aussiewinnersclub.com
Phone: (+61) 480 877 778
All legal correspondence, regulatory enquiries, data access requests, or formal complaints must be directed to the above contact details and include:
We reserve the right to verify your identity and the legal basis of any request prior to responding. We will respond to all valid requests in accordance with applicable legislation and internal compliance protocols, generally within 10 business days unless otherwise permitted by law.
This contact mechanism is not intended for routine customer support, ticket queries, or gameplay assistance. Please refer to the Platform's help resources or support interface for general enquiries.
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